Given an awareness that all of us have a narcissism threshold, not unlike a pain threshold, if one wants to get a point across to someone, the sense of personal attack (or narcissistic assault, if you will) must not breach the threshold. Once breached, a person goes into defense mode and stops listening...too engrossed in preparing a defense against the attack. Managers and bosses often are the worst offenders. Given their sense of power in their position, they often attack, surprised that the recipient becomes nonplussed:
tr.v. non·plussed also non·plused, non·plus·sing also non·plus·ing, non·plus·ses also non·plus·es To put at a loss as to what to think, say, or do; bewilder.
n. A state of perplexity, confusion, or bewilderment.
Note the many adjectives in this definition : nonplussedadjective taken aback, stunned, confused, embarrassed, puzzled, astonished, stumped, dismayed, baffled, bewildered, astounded, confounded, perplexed, disconcerted, mystified, fazed, dumbfounded, discomfited, flummoxed, discountenanced
If you were the recipient of feedback from a powerful figure in your life, would you be taking something that causes a reaction to fit any of those words calmly? Unlikely. Any of those reactions would indicate a narcissistic injury in the most humble person.
The moral: If you want someone to hear and accept what you are saying, find a tactful, non-threatening set of words to convey what you want to have heard and understood. Otherwise, you might as well talk to yourself.
Happy Valentine's Day
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