Tuesday, June 3, 2008

VERIZON COMPLAINTS

Searching on Google with a simple query for Verizon complaints, I got "Results 1 - 10 of about 386,000 for Verizon complaints. (0.22 seconds)" Since I believe in fairness, I thought I would compare this find with another company about which I have complaints, Microsoft. The results: "Personalized Results 1 - 10 of about 645,000 for Microsoft complaints. (0.22 seconds) "

Being less annoyed at the phone part of Verizon, I just asked for Verizon FIOS complaints.
"Results 1 - 10 of about 40,900 for Verizon FIOS complaints. (0.20 seconds)" The phrase that came to my mind was, "Fifty million Frenchmen can't be wrong". Why then is nothing done about such flagrant abuse of consumers and such unethical business practices?

It is ironic that AT&T, progeny of the Bells, was broken up as a monopoly only to have a few years pass to develop new monopolies. While we have been giving the opportunity for Osama bin Laden to do is exactly what he said he would do...break the American economy...people seem to have forgotten that he had threatened this. Well, he has accomplished this and people seem unaware that he has no need to kill people with weapons or bombs, he is doing it far more effectively. Meanwhile, as though the majority of American lives weren't having a bad enough time, we must try to struggle out of the hole dug for us by the Iraq war. While political energy is focused on Iraq, those of us paying for it get little back for our tax money these days.

My monthly Verizon bill lists a section for Taxes, Fees and Other Charges. For voice: Federal Excise Tax, 19 cents; MA State and local tax, 40 cents; Federal Universal Service Fee, 73 cents; Federal Universal Fee-long distance, 71 cents; 911/Disability Access Fee (though I am not disabled), 75 cents; Federal Subscriber Line Charge, $6.44. For TV: License Fee, 11 cents; State Sales Tax, $1.25; PEG (Public Education Grant Fee, $4.79. Internet : State tax, 33 cents. The total for that category is $15.70 for this month. Since this bill is paid by money after the State and Federal income taxes have taken big bites fromt, it is quite amazing how much any money the average person holds briefly is whittled down by everyone who can get their hands on it!




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